Mar 30, 2022

Dentists Are Keeping Their Patients Safe During COVID

COVID-19 has been life-changing for most of us. One unfortunate aspect of the pandemic has been the hesitancy among our patients for elective, preventive, and even urgent dental treatment. Some studies show as high as 40% of patients are postponing a visit to their dentist.


It is understandable to feel strange and vulnerable having dental work done; after all, you are being asked to abandon your personal protection, masks and social distancing. This reluctance for dental visits is having an effect not only on oral health but also on people's overall health. Dentists are seeing the devastating effects from the avoidance of regular dental care among patients. This is unfortunate as dentists have worked diligently to keep their patients safe during the worst of the pandemic.

For decades dental offices have practiced what is known in the healthcare industry as "Universal Precautions." This is an approach where the highest level of infection control is used for every single patient. This approach has not only kept patients and dental team members safe in the past, but it has been extremely successful during the COVID-19 pandemic. Patients visiting their dental office should feel comfortable and protected.

When visiting a dental office, you will see the familiar COVID-19 protocols, which include masking, the use of hand sanitizer, social distancing and plexiglass barriers. In addition, you will see the following protocols:

  • Screening and temperature checks for every patient and staff member
  • Reduced number of patients in the clinic at one time
  • Sanitization of public touchpoints several times throughout the day
  • COVID-19 specific Personal Protective Equipment (PPE) worn by clinical staff:
    • Fit tested N95 masks
    • Face shields
    • Hair covers
    • Disposable or freshly laundered protective gowns for each patient
  • Enclosed spaces for a patient's treatment to isolate the treatment area
  • Hospital-grade HEPA air purifiers running in the treatment areas to clear the air of the COVID-19 virus within minutes
  • Increased time between appointments to allow for aerosols to settle
  • Disinfection of surfaces once the air is clean in the treatment room
  • A high standard of disinfection and sterilization
  • Increased use of disposable barriers

It is important for our patients to be comfortable when they visit us. The above measures have kept dentists, dental team members and our patients safe during the worst of the COVID-19 pandemic.

This is demonstrated by a lower rate of COVID-19 infection among Canadian dentists compared to the general population. In addition, a survey by the American Dental Association indicates that less than 1% of dentists nationwide in the US have tested positive for COVID-19, a much lower rate compared to the general public. Most importantly, these infections are not associated with patient/dental staff interaction during treatment but from outside the treatment room. Considering the proximity of our patients and the amount of aerosol production during an average dental appointment, this is remarkable and worth noting. The existing "Universal Precautions" and the additional COVID-19 protocols are working to keep dental staff and patients safe.

I hope that after reading this article I have reassured you and helped to relieve some of the hesitation and worry you may have about your next dental visit.

As a profession we are happy to answer our patients' and the public's questions about what dentists are doing to promote our patients' safety.

You can also find out more information about COVID-19 safety protocols from the following websites:

Why our patients choose us

Sarah E.

If you have anxiety about getting dental work done, or if you're highly sensitive and worried about pain, Dr. Martino will always make the process as comfortable as possible.

Monica B.

The office is stunning and a great location in central Richmond Hill. Dr Martino (and her staff) are a joy to work with. Also, the cleaning was the best I've ever had.

Andrea & Lisa C

I have never been to another dentist that makes me feel comfortable when working on my teeth. She is very gentle and thorough from start to finish.

Alexandr E.

This dentistry is absolutely amazing. The office and all the equipment is very clean, brand-new, and fresh. It creates a feeling of being at a very modern dentistry. Also, the staff is super friendly and makes you feel like home.

Ray V.

Dr. Martino has been my dentist for 21 years, and over that time I've referred several friends and family members to her. She is pleasant and professional. Wishing her all the best at her new practice.

Janis H.

Dr. Martino is an amazing dentist. She is kind, makes you feel comfortable and always does a great job! It is a pleasure coming to see her and her staff always smiling!

Paul D.

My family and I have been seeing Dr Martino for many years and we have had amazing care & service. This new location is great and the staff are so friendly.

Fernando C.

I have no hesitation recommending Dr. Martino to anyone. She is very professional, caring and gentle dentist. She takes time to explain and suggest what is best to be done.

Alvina I.

A warm welcome as soon as you walk in. Convenient parking in busy Richmond Hill. Dr Martino is the best dentist in Ontario! Staff are attentive and highly capable.

Ioana N.

Always a positive experience visiting Dr. Martino. She always lets you know what you need and we absolutely trust her professionalism. With the kids, she has a gentle, friendly approach. Our favourite dentist for over 20 years!

Let's get in touch!

Have a question or want to learn more? Drop us a line, we'd be happy to help.

We are gladly accepting new patients from Richmond Hill and surrounding areas, and we are looking forward to being the first choice for you and your family's dental care!

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Crafting Smiles Dentistry

10376 Yonge St. - Unit 109, Richmond Hill, ON L4C 3B8

You can find us on Yonge Street in the heart of the Village of Richmond Hill.
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